L&D Platform Specialist

Kuala Lumpur

25 November 2024

We are seeking a dynamic and creative Learning & Development (L&D) Platform Specialist to join our team. This role combines UI/UX design expertise with strong project management skills to maintain and enhance our L&D platforms, ensuring an engaging and seamless user experience. The ideal candidate will be proactive in managing both internal and external platforms, driving continuous improvement, and tracking the progress of ongoing projects.

Responsibilities Include:-

  • Oversee and manage all Learning & Development platforms (internal and external), ensuring they are functional, engaging, and user-friendly.

  • Collaborate with the L&D team and stakeholders to implement new features, enhance user interfaces, and improve the overall platform experience.

  • Design intuitive and visually appealing user interfaces that enhance the learning experience.

  • Conduct user research and gather feedback to improve the usability and accessibility of learning platforms.

  • Create wireframes, prototypes, and visual design elements that align with L&D objectives and user needs.

  • Monitor and track the progress of ongoing L&D projects, ensuring timely completion and adherence to quality standards.

  • Collaborate with cross-functional teams to align on project timelines, milestones, and deliverables.

  • Regularly update stakeholders on project progress and make data-driven recommendations for improvements.

  • Work closely with the L&D team, content creators, and technical support to troubleshoot issues and ensure platform stability.

  • Serve as the primary point of contact for platform-related queries, updates, and feedback from users.

  • Use data analytics to track platform usage, identify trends, and make recommendations for improvement.

  • Generate regular reports on platform performance, user engagement, and project status for L&D leadership.

Skills & Experience Required:-

  • Bachelor’s degree in Learning & Development, Human Resources, Design, Information Technology, or a related field.

  • Proven experience in UI/UX design, with a strong portfolio demonstrating design skills.

  • Pro in MS office tools

  • 3+ years in an L&D role, platform management, or project management, with tools like, Monday.com, or Trello.

  • Familiarity with L&D platforms and tools (e.g., LMS, e-learning modules) is highly preferred.

  • Proficiency in design tools (e.g., Adobe XD, Figma, Sketch).

  • Basic knowledge of HTML/CSS is an advantage.

  • Possess Strong analytical skills with a data-driven mindset, excellent communication and collaboration abilities, and ability to adapt and work in a fast-paced, dynamic environment.

Others:-

  • Full-time employment

  • Able to support work on weekends/ public holidays

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