Title Coordinator

The Title Coordinator I will handle multiple projects/clients and act as a liaison between Client Operations and Production for client assigned orders. The Title Coordinator I will bring together various assets, data and reports to ensure on-time delivery of projects in coordination with the larger Client Operations team. This position reports into the Client Manager.

Project Coordinator

• Ensure quality of the deliverables by monitoring the lifecycle of a project.

• Coordinate information and assets for teams.

• Professional client interaction when confirming orders and delivery dates externally.

• Take responsibility on the assigned client projects, and report critical issues to the Client Managers and Global Directors in charge with immediate effect.

• Perform order entries based on client requests and ensure final deliveries are within the expected timeframe.

• Create and maintain comprehensive project documentation, plans and reports.

• Maintain accuracy for updating material status, estimated delivery date and other relevant information of each client/project.

• Make sure all redelivery requests/rejections are taken care of on time following the SLA of each client/project.

• Learn to manage a new client’s project or an additional workflow to increase the team’s scalability.

• Abide by security policies and protect information and assets entrusted to you.

• Perform simple file research.

Essential Skills & Qualifications

• 6 months experience of database management.

• Bachelor’s degree or equivocal experience in client servicing job.

• Experience dealing with customers and/or clients in a manner that consistently establishes and builds trust in the relationship.

• Solid organisational skills, including multitasking and time-management.

• Interest in Media and Entertainment industries

Others

• On-site work

• Willing to work weekend / odd shift (e.g: Tuesday to Saturday)