Media Engineer I

Role Description

The Media Engineer I is responsible for providing engineering expertise to the Post-Production & Media Operations group, including troubleshooting support for issues encountered by the production team and providing appropriate resolutions in a timely manner. In addition, the Production Engineer is responsible for assessing and processing all rejections that happen against the department’s deliveries, both in technical and operational context.

Specific Responsibilities

• Identify, prioritize, resolve, document and communicate both technical and operational issues providing overall Quality Control of daily operations.

• Estimate problem resolution times, either independently or in collaboration with other team members. Adequately communicating and managing the expectations of clients

• Lead effort in investigating client rejections, providing production with root cause and course of correction.

• Provide support and troubleshooting to production groups on a day-to-day basis

• Train production groups on newly onboarded workflows

• Set-up and execution of workflows and profiles for one-off media jobs.

• Support role for excessive production work

• Conduct training for operational personnel, of new procedures and projects.

• Set up, operate and test a wide variety of video, audio and metadata applications running on both hardware and software

• Other duties as needed

Capabilities & Skills

• Advanced written and verbal communication skills to communicate effectively with various stakeholders

• Knowledge of A/V processing tools, metadata handling and creation tools, and the post-production environment.

• Advanced computer skills and the ability to understand and work with a variety of software tools in a production environment .

• Familiarity with computer system networking concepts and terminology.

• Knowledge of the technical specifications and their uses (.e.g. codecs, wrappers, VBI, closed captioning, frame rates, aspect ratios, bit rates, color space, GOP structures, standards conversion and metadata).

• Ability to act as a subject matter expert when a production tool is developed by the in-house application development team.

• Ability to work additional hours as needed.

• Ability to work onsite to fulfill daily operational support needs.

Qualifications & Experience

• Experience with content transformation applications such as Adobe Premiere, Vantage, Rhozet and ProTools, along with know-how on file transport technologies such as Aspera, Signiant, Smartjog and FTP.

• Experience working in a post-production environment, preferably with experience with post-production hardware such as tape decks, vector scopes, captioning, text inserters, signal flow and patch-bays.

• Understanding of IP addressing, permissions, networking concepts and terminology

• Strong communication skills.

• Advanced degree or comparable work experience in media/video/audio realm.

Pay Range:

• $61,500/year-$80,000/year